Privacy Policy

Effective Date: 10/14/2026
Last Updated: 10/14/2026

Oak & Ivory Interiors LLC (“Oak & Ivory Interiors,” “we,” “us,” or “our”) respects your privacy and is committed to handling your personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit our website, inquire about our services, participate in promotions, or engage Oak & Ivory Interiors for interior decorating, professional organizing, or related services.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

We may collect the following categories of information, depending on how you interact with our business.

Personal and Contact Information

• First and last name
• Email address
• Telephone number
• City, state, and service location
• Mailing or project address when necessary
• Social media username, when voluntarily provided

Project and Design Information

• Room photographs, videos, and measurements
• Floor plans and room layouts
• Design preferences and inspiration images
• Furniture, décor, and product preferences
• Project budgets and timelines
• Lifestyle and household information voluntarily provided through questionnaires
• Other information necessary to deliver our services

Transaction and Client Information

• Services purchased
• Invoices and payment status
• Agreements and project communications
• Appointment and consultation information
• Payment-related records made available to us by our payment processing providers

Payments may be processed through third-party providers. We do not require clients to provide complete payment card information directly through our general website contact forms.

Giveaway and Promotional Information

When you participate in a giveaway or promotion, we may collect your name, email address, location, social media username, room preferences, decorating challenges, and other information specified in the entry form.

Website and Technical Information

Our website and service providers may automatically collect certain information, including IP address, browser type, device information, referring websites, pages visited, and website interactions through cookies or similar technologies.

We collect information when you:

• Complete a contact, inquiry, or consultation form
• Request or purchase our services
• Complete a design or organizing questionnaire
• Upload photographs, floor plans, or documents
• Communicate with us by email, phone, or through a client portal
• Subscribe to marketing communications
• Enter a giveaway or promotion
• Interact with our website or digital content

We may also receive information from service providers and referral partners when appropriate and lawful.

We may use personal information to:

• Respond to inquiries and consultation requests
• Provide and manage interior decorating and organizing services
• Develop personalized design recommendations and project deliverables
• Communicate about projects, invoices, appointments, and agreements
• Process payments and maintain business records
• Administer giveaways, verify eligibility, and contact winners
• Deliver requested resources and communications
• Send marketing emails when you have subscribed or when otherwise permitted by law
• Improve our website, services, and client experience
• Maintain website security, prevent fraud, and comply with legal obligations

We use information for legitimate business purposes consistent with the reasons it was collected and applicable law.

Clients may provide photographs, floor plans, inspiration images, and other materials to assist us in developing personalized decorating or organizing solutions.

We use these materials to perform the requested services.

Oak & Ivory Interiors may also seek permission to use authorized project photographs and completed design materials in our website portfolio, social media, advertising, and other marketing materials.

Permission for promotional use is governed by the applicable service agreement, giveaway rules, prize-acceptance agreement, or separate authorization.

Where appropriate authorization has been obtained, project materials may be used in accordance with that authorization without seeking separate approval for each publication.

We take reasonable steps to avoid publicly disclosing client contact details, exact residential addresses, confidential documents, or other sensitive information in portfolio materials.

Clients should avoid submitting images containing identifiable individuals, private documents, or third-party copyrighted materials unless they have the necessary permissions.

When you enter a giveaway, we use the information submitted to administer the promotion, determine eligibility, select and notify winners, and deliver prizes.

Giveaway participation does not automatically subscribe you to marketing communications.

If you separately opt in to receive marketing communications, we may use your contact information to send decorating inspiration, service updates, and promotional offers.

Specific giveaway requirements, prize conditions, and promotional-use permissions are described in the applicable Official Rules and prize-acceptance documents.

You may choose to receive marketing emails from Oak & Ivory Interiors, including decorating tips, design inspiration, announcements, special offers, and related content.

You may unsubscribe from promotional emails at any time by using the unsubscribe link provided in the email or by contacting us.

Unsubscribing from marketing communications will not prevent us from sending necessary service-related messages, such as appointment confirmations, invoices, project updates, or giveaway winner notifications.

Our website may use cookies and similar technologies to support website functionality, understand visitor activity, measure marketing effectiveness, and improve the browsing experience.

Depending on the services enabled on our website, these technologies may include website analytics and advertising tools.

Some third-party services may collect information about interactions with our website and other websites for analytics or advertising purposes.

You can manage certain cookies through your browser settings and any privacy controls made available on our website.

Where required by applicable law, we will provide additional notices, consent options, or mechanisms for opting out of certain data uses.

We use third-party service providers to operate our business and deliver services.

These may include:

• GoDaddy: Website hosting and website-related functionality
• HoneyBook: Client relationship management, questionnaires, contracts, scheduling, invoicing, and project communications
• Payment processing providers: Secure payment processing and transaction administration
• Email and marketing providers: Business communications and promotional campaigns
• Analytics and advertising providers: Website measurement and marketing effectiveness, where enabled

These providers may process information on our behalf or under their own applicable privacy terms.

We share information with service providers only as reasonably necessary for the services they provide, subject to applicable law and contractual arrangements.

We may also disclose information when legally required, to protect our rights, or in connection with a lawful business transaction.

We do not sell personal information for money. Certain advertising or tracking activities, if enabled, may nevertheless be classified as a “sale,” “sharing,” or targeted advertising under applicable privacy laws. We will provide legally required disclosures and choices for any such activities.

We use reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, disclosure, alteration, or loss.

However, no internet transmission, electronic storage system, or online service can be guaranteed completely secure.

Clients are encouraged to use secure methods when submitting sensitive information and to avoid uploading unnecessary personal or confidential documents.

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including providing services, administering promotions, maintaining business records, resolving disputes, and complying with legal obligations.

Retention periods vary based on the type of information, its purpose, applicable legal requirements, and contractual obligations.

When information is no longer needed, we take reasonable steps to delete, de-identify, or securely dispose of it.

Depending on your location and applicable law, you may have rights to:

• Request access to personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of certain information
• Obtain a portable copy of certain information
• Opt out of qualifying targeted advertising, sales of personal data, or certain profiling activities
• Withdraw consent where processing is based on consent
• Appeal a privacy-rights decision where applicable law provides that right

These rights may be subject to exceptions, verification requirements, and other legal limitations.

To submit a privacy request, contact us at [PRIVACY CONTACT EMAIL] with the subject line “Privacy Request.”

We may request information reasonably necessary to verify your identity before processing a request.

We will respond within the period required by applicable law.

Our website and services are intended for adults and are not directed toward children under 13.

We do not knowingly collect personal information directly from children under 13 through our website.

If we learn that we have collected such information without any legally required parental consent, we will take appropriate steps to address it.

Our website may contain links to third-party websites, retailers, affiliate partners, social media platforms, and other online services.

These third parties maintain their own privacy practices, and Oak & Ivory Interiors is not responsible for their independent collection or handling of personal information.

We encourage visitors to review the privacy policies of third-party websites before providing personal information.

Oak & Ivory Interiors is based in the United States and may provide virtual decorating services to clients in other locations.

If you access our website or provide information from outside the United States, your information may be processed or stored in the United States or other locations where our service providers operate, subject to applicable legal requirements.

Where international privacy laws apply, we will provide any additional notices, rights, or safeguards required by those laws.

We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal requirements.

When updates are made, we will revise the “Last Updated” date at the top of this page.

Where legally required, we will provide additional notice or obtain consent before making material changes to how personal information is used.

For questions about this Privacy Policy, personal information, or privacy-related requests, please contact:

Oak & Ivory Interiors LLC
Castle Rock, Colorado, United States
Website: www.oakandivoryinteriors.com
Email: info@oakandivoryinteriors.com

Effective Date: 10/14/2026